Google My Business: Why It’s Essential for Small Businesses & How to Optimise It

A practical guide to improving your local search presence. Imagine this: someone nearby searches “best coffee near me,” and your business pops up at the top of the map with glowing reviews, tempting photos, and all your details ready to go. That’s the power of Google My Business (GMB) -now called Google Business Profile . For small businesses, especially those serving local customers, it’s not just helpful-it’s essential. And the best part? It’s free. In this blog, let’s explore why Google My Business matters, what makes it so powerful , and how you can optimise it to attract more customers, build trust, and grow locally. ✅ Why Google My Business Matters for Small Businesses Here’s the reality: more than 80% of customers search online before visiting a local business, and Google is their first stop. When people search for services or products near them, Google prioritises local results , pulling from nearby businesses’ profiles. If your business doesn’t show up, or if your pr...